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FAQ

Which payment options are accepted?

MRGURU enables you to fund your account through a bank wire, major credit/debit cards, and popular e-Wallets. We add more account funding options regularly, so please get in touch with customer support if you do not see your preferred payment method.

What currencies can I hold in my account?

You can fund your account using your local currency at no extra fees. Please contact our support if you need any further clarification.

How quickly are my deposits reflected in my account?

MRGURU processes deposits instantly when you use credit/debit cards and e-Wallets. Wire transfer may take up a few days to reflect in your trading account. Please contact customer support if you have any questions.

How do I request a withdrawal?

Only verified users can use the withdrawal option. To verify your account, please provide the required documents. For more information regarding account verification, please contact customer support. If your account is already verified, please go to the transaction page and submit the amount you would like to withdraw.

How long is the withdrawal process?

After all verification processes have been completed, MRGURU takes up to 10 business days to process your withdrawal. Wire transfers may take additional 7 business days and will require additional paperwork.